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| Job ID: 10566 |
Job Views: 943 |
Location: Milwaukee, Wisconsin
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Job Category: Collections Specialist - Bi-Lingual |
| Employment Type: Full time |
Salary: $ Yearly |
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Posted: 07-28-2010 |
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Job Description:
The individual seeking this position must be flexible and adaptable to a fast-paced, changing work environment. This team member will be responsible for inbound and outbound calls collecting on delinquent accounts, by securing payments; explaining penalties, interest, deadlines, and consequences of failure to comply. Obtain and evaluate financial information; monitor and update status of accounts; recommend appropriate action. Must work independently as well as contribute to the team and company. Must be able to meet daily, weekly, and monthly quality and productivity requirements. Excellent verbal communication skills, effective telephone techniques and the ability to be firm, direct, and concise, while maintaining a professional manner at all times. Must display a high level of initiative. Must posses the aptitude to devise methods of reaching productivity standards. Must be results-oriented and persistent when faced with challenging debtors. Must have the ability and skills to effectively deal with angry, reluctant debtors and third parties while remaining professional at all times. Strong work ethic (example: attendance, dependability, etc.). Candidates who do not meet the minimum qualifications, but are interested are encouraged to apply.
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Job Requirements:
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