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| Job ID: 10659 |
Job Views: 916 |
Location: Rochester, Minnesota
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Job Category: Collections Supervisor |
| Employment Type: Full time |
Salary: $ Yearly |
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Posted: 07-28-2010 |
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Job Description:
Duties:
Supervision and production responsibly of a collection team to be managed in conjunction with the Collection Manager.
Supervision and production responsibility of clients including liquidation expectations and portfolio responsibilities. These will include client calls and performance management.
Active skip flow and account flow management responsibilities.
Training of collectors and compliance of calls within FDCPA, FCRA and FTC, HIPPA regulations.
Supervision of collections systems to include host systems, PBX, dialers, and servers.
All and any additional duties as directed by the collection management.
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Job Requirements:
Qualifications:
2 or more years of collection background.
2 or more years of management background.
Working knowledge in Microsoft Outlook, Word, Excel, and PowerPoint.
Background in computer language data bases.
Strong math skills.
Strong Performance related background within the industry.
Performance related team management background not necessarily industry related.
Strong attendance.
FDCPA certified or in the process of being certified.
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